Terms of service

OVERVIEW
Welcome to Lunergy B.V. The terms “we”, “us” and “our” refer to Lunergy B.V. Lunergy B.V. operates this store and website, including all related information, content, features, tools, products and services, to provide you with our Services. Our store is powered by Shopify.
By visiting, interacting with or using our Services, you agree to these Terms of Service and our Privacy Policy. If you do not agree, you should not use our Services.

SECTION 1 - ACCESS AND ACCOUNT
You confirm that you are at least the age of majority in your place of residence. You agree to provide accurate, current and complete information when using our Services or placing an order. You are responsible for keeping your account details secure and for all activity under your account.

SECTION 2 - OUR PRODUCTS
We make every effort to display our products accurately. However, product colors, appearance or details may vary depending on your device and screen settings. Product descriptions, availability and specifications may change at any time without notice.

SECTION 3 - ORDERS
When you place an order, you make an offer to purchase. Your order is accepted only when Lunergy B.V. confirms acceptance. We reserve the right to accept, decline, change or cancel orders where necessary. Your purchases are subject to our Refund Policy. Products are intended for personal or household use unless otherwise agreed in writing.

SECTION 4 - PRICES AND BILLING
Prices, discounts and promotions may change without notice. The price charged will be the price shown at the time your order is placed. Unless otherwise stated, prices may exclude taxes, shipping, customs or import charges. You agree to provide accurate payment and billing information.

SECTION 5 - SHIPPING AND DELIVERY
Delivery times are estimates and are not guaranteed. We are not responsible for delays caused by carriers, customs, incorrect delivery information, stock availability or circumstances outside our control. Nothing in these Terms limits mandatory consumer rights that may apply to you.

SECTION 6 - INTELLECTUAL PROPERTY
All content on our Services, including text, images, graphics, product information, trademarks, logos and designs, belongs to Lunergy B.V., its affiliates, licensors or relevant owners. You may use the Services only for personal, non-commercial purposes. You may not copy, reproduce, distribute, modify or use our content without prior written permission.

SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools. These tools are provided “as is” and “as available”. We do not control these tools and are not responsible for your use of them. Your use of third-party tools is at your own risk and subject to the terms of the relevant provider.

SECTION 8 - THIRD-PARTY LINKS
Our Services may contain links to third-party websites or services. We are not responsible for third-party content, accuracy, policies, products or services. If you access third-party websites, you do so at your own risk.

SECTION 9 - RELATIONSHIP WITH SHOPIFY
Our store is powered by Shopify. However, any purchases you make are made directly with Lunergy B.V. Shopify is not responsible for sales, products, damage, loss or disputes arising from transactions between you and Lunergy B.V.

SECTION 10 - PRIVACY POLICY
Personal information collected through our Services is processed in accordance with our Privacy Policy. Because our store is hosted by Shopify, certain personal information may also be processed by Shopify. Shopify’s privacy policy can be viewed here: https://www.shopify.com/legal/privacy/app-users.

SECTION 11 - FEEDBACK
If you submit ideas, reviews, suggestions or other feedback, you grant Lunergy B.V. a worldwide, royalty-free right to use, reproduce, publish and display such feedback for business purposes. You confirm that your feedback does not violate the rights of any third party and does not contain unlawful, abusive or harmful content.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
Information on our Services may occasionally contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, shipping, delivery times or availability. We reserve the right to correct such errors and to update information or cancel orders where necessary.

SECTION 13 - PROHIBITED USES
You may use our Services only for lawful purposes. You may not use the Services to violate laws, infringe intellectual property rights, transmit harmful code, send spam, mislead others, collect personal data unlawfully, interfere with security features or engage in abusive, fraudulent or harmful conduct.

SECTION 14 - TERMINATION
We may suspend or terminate your access to the Services if we believe you have violated these Terms or applicable law. Any provisions that by their nature should survive termination will remain in effect.

SECTION 15 - DISCLAIMER OF WARRANTIES
The Services and products are provided “as is” and “as available”, except where expressly stated otherwise or required by applicable law. We do not guarantee that the Services will be uninterrupted, secure or error-free. Nothing in these Terms excludes mandatory consumer warranties or rights that cannot legally be excluded.

SECTION 16 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, Lunergy B.V. shall not be liable for indirect, incidental, special, consequential or punitive damages, including loss of profit, revenue, data or savings, arising from your use of the Services or products. Nothing in these Terms limits liability where such limitation is not permitted by law.

SECTION 17 - INDEMNIFICATION
You agree to indemnify and hold harmless Lunergy B.V., Shopify and our affiliates, officers, employees, contractors, licensors and service providers from claims, damages or costs arising from your breach of these Terms, violation of law or misuse of the Services.

SECTION 18 - SEVERABILITY
If any provision of these Terms is found to be unlawful, void or unenforceable, that provision shall be enforced to the fullest extent permitted by law or severed where necessary. The remaining provisions will remain valid and enforceable.

SECTION 19 - WAIVER; ENTIRE AGREEMENT
Our failure to enforce any right or provision shall not constitute a waiver. These Terms, together with any policies referenced herein, form the entire agreement between you and Lunergy B.V. regarding your use of the Services.

SECTION 20 - ASSIGNMENT
You may not transfer or assign your rights or obligations under these Terms without our prior written consent. We may transfer, assign or delegate these Terms and our rights and obligations where permitted by law.

SECTION 21 - GOVERNING LAW
These Terms of Service and any separate agreements under which we provide Services shall be governed by and interpreted in accordance with the laws of the Netherlands. Any disputes shall be submitted to the competent courts in the Netherlands, unless mandatory consumer protection laws provide otherwise.

SECTION 22 - HEADINGS
The headings used in these Terms are included for convenience only and do not limit or otherwise affect these Terms.

SECTION 23 - CHANGES TO TERMS OF SERVICE
You can review the most current version of these Terms at any time on this page. We reserve the right to update, change or replace any part of these Terms by posting updates on our website. Your continued use of the Services after changes are posted constitutes acceptance of those changes.

SECTION 24 - CONTACT INFORMATION
Questions about these Terms of Service should be sent to support@lunergypower.com.
Our contact information is:

Lunergy B.V.
Koornmarktpoort 25C
8253 TE Dronten
The Netherlands
Chamber of Commerce: 42006634
VAT: NL869253505B01
Email: support@lunergypower.com
Phone: +31 6 26474837